Change Management: Modules, Features and Updates

What is this?

Clue gives admins full control over which modules are active, how features behave, and when updates reach your team. New features are released to Beta first. Your admin decides what to turn on for the rest of the organization. You can also follow the product roadmap and suggest features directly.

Who is this for?

• System Admins – Control which modules and features are available to your organization.
• IT Managers – Plan rollouts around new releases. Test on Beta before enabling for everyone.
• Equipment Managers – Stay informed about upcoming features on the product roadmap.

How to use it

Step 1: Enable or disable modules

Go to Organization > Modules. Each module has a toggle switch. Disabled modules are hidden from all users in your organization. Use this to simplify the interface for teams that only need specific features.

For example, if your organization does not use the Insights or HCSS Maintenance Request modules, disable them. Users will not see them in the sidebar.

Step 2: Configure feature behavior

Go to Organization > Features. These settings control how specific features work. Each setting has a dropdown with options like Default, Custom, All, or Yes/No.

Settings are grouped by area:

• Dispatch – Control which notification types are available
• Equipment – Choose which equipment status options users can set
• Inspections – Select which inspection template sets are available
• Projects – Enable auto-detect project based on GPS location

Step 3: Test new features on Beta first

Clue releases all new features to Beta before they reach production. Your admin can test features at beta.getclue.com before enabling them for the full organization. This gives you time to train your team and prepare for changes.

Step 4: Follow the product roadmap

Visit announcekit.co/clue/product-updates to see what is shipping now, what is in design, and what is planned. Each update is tagged as New Feature, Announcement, or Fix.

Click Subscribe to Updates to get email notifications when new features launch.

Step 5: Suggest a feature

Click the orange Suggest Feature button on the product updates page. Enter a title and description. The product team reviews every submission.

Step 6: Control permissions per role

Beyond modules and features, you control who can do what through Job Titles (permissions). Each role can be granted or denied access to specific actions like editing work orders, approving timecards, or managing parts. See the Managing Job Titles article for details.

The full details

• Works on: Web app (admin only)
• Modules page: Organization > Modules tab. Toggle on/off per module.
• Features page: Organization > Features tab. Configure behavior per feature area.
• Beta access: beta.getclue.com. All new features appear here first.
• Product updates: announcekit.co/clue/product-updates
• Feature requests: Suggest Feature button on the product updates page
• Permissions: Controlled via Job Titles under Admin settings
• Release flow: Beta → Admin review → Enable for organization → Production

Tips

• Disable modules you do not use. A cleaner sidebar means less confusion for field teams.
• Test on Beta before enabling new modules. Try the feature yourself, then turn it on for everyone.
• Subscribe to product updates. You will know about new features before your team asks about them.
• Review permissions quarterly. As your team grows, make sure roles still match responsibilities.