Automatic Inventory Tracking: How CLUE Counts Your Parts

Parts Management
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4 min read
Available now on Beta — This feature is in beta testing and will roll out to everyone soon.

What is this?

Every part in CLUE is counted across four buckets: Reserved, On Order, In Transit, and On Hand. When a part moves from one status to another, CLUE adjusts the counts automatically. You never enter a number manually. The buckets tell you exactly where every part is right now and how many of each you have at each stage.

Parts inventory showing On Hand, Reserved, On Order, and In Transit quantity columns per part

The four buckets

Each status a part can have maps to one bucket. The bucket determines which quantity column that part counts toward.

  • Reserved — parts that have been requested for a work order but not yet ordered. Statuses: Requested, Ordering.
  • On Order — parts that have been ordered from a vendor, waiting to arrive. Statuses: Ordered, Back Ordered, Scheduled.
  • In Transit — parts that are shipped and on their way. Status: In Transit.
  • On Hand — parts that are physically at your location and available to use. Statuses: Picked Up, Delivered, Received.

Used and Cancelled are drain statuses. They remove a part from whichever bucket it was in. There is no Used bucket — a used part is consumed and leaves the count entirely.

How the counts move

Every time a part status changes, CLUE looks up the movement rule for that transition and adjusts the relevant columns. Here is what happens at each step of the typical lifecycle:

Part requested

A new part is added to a work order with status Requested. Reserved goes up by the part quantity.

  • Reserved +qty

Requested to Ordered

The part gets ordered from a vendor. It leaves the Reserved bucket and enters On Order.

  • Reserved -qty
  • On Order +qty

Ordered to Delivered

The part arrives. It leaves On Order and enters On Hand.

  • On Order -qty
  • On Hand +qty

Delivered to Used

A mechanic installs the part. It leaves On Hand. The part is consumed — no bucket gains.

  • On Hand -qty

Cancellation (from any status)

A part is cancelled. CLUE removes it from whichever bucket it was in. Nothing else changes.

  • Whichever bucket the part was in: -qty

Skipping steps

Parts do not have to go through every step. A Requested part can jump straight to Used. When that happens, CLUE applies two changes at once: it drains the source bucket and takes the part out of On Hand, even if the part was never physically on the shelf.

  • Requested to Used: Reserved -qty and On Hand -qty
  • Ordered to Used: On Order -qty
  • In Transit to Used: In Transit -qty

Full transition reference

Every valid status change and the exact quantity columns it affects:

  • New part (no status) to Requested: Reserved +qty
  • New part directly to Ordered: On Order +qty
  • New part directly to Delivered: On Hand +qty
  • Requested to Ordered: Reserved -qty, On Order +qty
  • Requested to In Transit: Reserved -qty, In Transit +qty
  • Requested to Used: Reserved -qty, On Hand -qty
  • Requested to Cancelled: Reserved -qty
  • Ordered to In Transit: On Order -qty, In Transit +qty
  • Ordered to Delivered: On Order -qty, On Hand +qty
  • Ordered to Used: On Order -qty
  • Ordered to Cancelled: On Order -qty
  • In Transit to Delivered: In Transit -qty, On Hand +qty
  • In Transit to Used: In Transit -qty
  • In Transit to Cancelled: In Transit -qty
  • Delivered to Used: On Hand -qty
  • Delivered to Cancelled: On Hand -qty
  • Ordered and Back Ordered switching: no change (both are On Order)
  • Picked Up and Delivered switching: no change (both are On Hand)

Tips

  • On Hand going negative means parts were marked Used without ever being marked Delivered. This is valid workflow but worth tracking as it shows parts bypassing the receive step.
  • Reserved counts represent committed demand. If Reserved is higher than On Hand, you may need to reorder before those jobs reach the mechanic.
  • Switching between Back Ordered and Ordered does not change any count. Both map to On Order. The change is status display only.
  • Parts with track inventory turned off are excluded from all bucket calculations entirely.