Viewing PDF Instructions on Checklists

When performing an inspection, your PM checklist can now include PDF reference documents — like manufacturer service manuals, repair guides, or safety procedures — right alongside each checklist item.

What You'll See

If your shop manager has attached a PDF to a checklist item, you'll see:

1. The instruction text as usual
2. A PDF icon with the file name as a clickable link below it

Images continue to appear inline, just as before. This feature adds PDF support alongside existing image attachments.

Opening a PDF on the Web App

1. Open a Work Order that has an inspection checklist
2. Find the checklist item with the PDF attachment
3. Click the PDF file name link
4. The PDF opens in a new browser tab where you can scroll, zoom, and navigate pages

Opening a PDF on the Mobile App

1. Open the inspection checklist from your Work Order
2. Tap the PDF file name link
3. The PDF opens within the app — you stay in CLUE
4. Swipe to navigate between pages
5. Pinch to zoom in and out
6. Tap the X to close and return to your inspection

Supported File Types

• PDF files (.pdf) — shown as a clickable icon and filename
• Images (.jpg, .png, .gif, .svg) — shown inline with click-to-zoom

Setting Up PDF Instructions

To attach a PDF document to your inspection template, contact your CLUE Customer Success Manager or email support@getclue.com. Let them know:

• Which inspection template to update
• Which checklist item should have the PDF
• The PDF file to attach

Once configured, the PDF will automatically appear for all future inspections using that template.

Troubleshooting

I don't see any PDF links in my checklist

PDFs must be set up on the inspection template by your admin or CSM. Only items configured with a reference file will show an attachment.

The PDF won't open on my phone

Make sure you're running the latest version of the CLUE mobile app and have a working internet connection.