Creating Work Orders from Issues

Overview

When fault codes or inspection issues require repair, create a work order directly from the issue to ensure proper tracking and resolution. This links the issue to the repair work.

Creating a Work Order from an Inspection Issue

Step 1: Navigate to MAINTENANCE → Inspection Issues.

Step 2: Find and click on the issue you want to address.

Step 3: In the issue detail, look for "Create Work Order" button.

Step 4: The work order form opens pre-filled with:

• Asset name
• Issue description
• Reported severity

Step 5: Complete remaining fields (assignee, priority, due date).

Step 6: Save the work order.

Creating from Fault Codes

Step 1: Navigate to MAINTENANCE → Fault Codes.

Step 2: Click on the fault code to view details.

Step 3: Click "Create Work Order" to generate a repair ticket.

Benefits of Linked Work Orders

When work orders are created from issues:

• Issue is automatically linked to the work order
• Completing the work order can resolve the issue
• Full traceability from problem to resolution
• Reporting shows issue-to-resolution times

What Gets Pre-Filled

• Asset information
• Issue description becomes work order description
• Severity may set priority
• Original reporter information

Tips

• Review the pre-filled information before saving
• Add additional details the mechanic needs to know
• Set appropriate priority based on severity