Work orders are the backbone of maintenance management in CLUE. Follow these steps to create your first work order.
Step 1: Navigate to Work Orders
From the main menu, click Maintenance → Work Orders. You'll see the work orders table with all existing orders.
The Work Orders screen - click the blue 'New Work Order' button in the top-right
Step 2: Select Work Order Type
Click the + New Work Order button. A dropdown menu appears with three options:
Asset Work Order - For maintenance on a specific piece of equipment
Project Work Order - For work tied to a specific project/job site
Bulk Asset Repair - For creating multiple work orders at once
The dropdown menu with work order type options
Select Asset Work Order for standard equipment maintenance.
Step 3: Fill Out the Form
The New Asset Work Order form appears with several sections:
The New Asset Work Order form with all required fields
Assignment Section
Associated Asset* - Select the equipment that needs maintenance
Assigned Mechanic - Choose who will perform the work
Shop - Select the repair shop location
Project - Link to a project if applicable
Work Order Details Section
Work Order Title* - Brief description of the work needed
Work Order Type* - Select from Repair, Emergency Repair, Preventative, Corrective, etc.
Components - Select which parts of the asset are affected
Related Issue - Link to an existing fault code or inspection issue
Checklist - Add a maintenance checklist template
Description* - Detailed explanation of the work required
Step 4: Save the Work Order
Once you've filled in all required fields (marked with *), click Save at the bottom of the form. Your work order will be created with status "To Do" and appear in the work orders table.
Tips
Use clear, specific titles that describe the issue (e.g., "Replace hydraulic hose" not just "Repair")
Include detailed descriptions to help mechanics understand the work needed
Link related fault codes or inspection issues to maintain a complete maintenance history
Assign work orders promptly to keep maintenance on schedule