Creating Your First Work Order

Maintenance
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How to Create a Work Order

Work orders are the backbone of maintenance management in CLUE. Follow these steps to create your first work order.

Step 1: Navigate to Work Orders

From the main menu, click MaintenanceWork Orders. You'll see the work orders table with all existing orders.

CLUE Work Orders list showing the New Work Order button
The Work Orders screen - click the blue 'New Work Order' button in the top-right

Step 2: Select Work Order Type

Click the + New Work Order button. A dropdown menu appears with three options:

  • Asset Work Order - For maintenance on a specific piece of equipment
  • Project Work Order - For work tied to a specific project/job site
  • Bulk Asset Repair - For creating multiple work orders at once
Dropdown menu showing Asset Work Order, Project Work Order, and Bulk Asset Repair options
The dropdown menu with work order type options

Select Asset Work Order for standard equipment maintenance.

Step 3: Fill Out the Form

The New Asset Work Order form appears with several sections:

New Asset Work Order form showing Assignment and Work Order Details sections
The New Asset Work Order form with all required fields

Assignment Section

  • Associated Asset* - Select the equipment that needs maintenance
  • Assigned Mechanic - Choose who will perform the work
  • Shop - Select the repair shop location
  • Project - Link to a project if applicable

Work Order Details Section

  • Work Order Title* - Brief description of the work needed
  • Work Order Type* - Select from Repair, Emergency Repair, Preventative, Corrective, etc.
  • Components - Select which parts of the asset are affected
  • Related Issue - Link to an existing fault code or inspection issue
  • Checklist - Add a maintenance checklist template
  • Description* - Detailed explanation of the work required

Step 4: Save the Work Order

Once you've filled in all required fields (marked with *), click Save at the bottom of the form. Your work order will be created with status "To Do" and appear in the work orders table.

Tips

  • Use clear, specific titles that describe the issue (e.g., "Replace hydraulic hose" not just "Repair")
  • Include detailed descriptions to help mechanics understand the work needed
  • Link related fault codes or inspection issues to maintain a complete maintenance history
  • Assign work orders promptly to keep maintenance on schedule