Request parts when you need something for a repair that isn't in stock or needs to be ordered.
When to Create a Request
- Part is out of stock
- Need a part not normally kept in inventory
- Special order items
- Large quantity orders
Creating a Parts Request
- Go to Parts Management
- Click New Request
- Enter request details:
- Part Name/Number
- Description
- Quantity Needed
- Work Order (optional - links request to repair)
- Urgency - Normal, High, Critical
- Notes - Special instructions
- Click Submit Request
From a Work Order
- Open the work order
- Go to Parts tab
- Click Request Part
- Part is auto-linked to the work order
Request Statuses
- Pending - Awaiting approval
- Approved - Ready to order
- Ordered - Purchase order placed
- Received - Part arrived
- Cancelled - Request cancelled
Tips
- Include part numbers when known
- Specify correct quantity to avoid delays
- Note urgency clearly for critical repairs