Break down work orders into specific tasks to track completion progress, ensure all work is done, and provide clear instructions for mechanics.
Understanding Tasks
Tasks are individual action items within a work order. They help:
- Define the specific work to be performed
- Track completion of each step
- Ensure nothing is missed
- Document what was actually done
Adding a Task
- Open the Work Order detail view
- Navigate to the Tasks tab
- Click Add Task
- Enter task details:
- Task Name - Brief description (e.g., "Replace air filter")
- Description - Additional details or instructions
- Estimated Time - How long the task should take
- Click Save
Task Checklist
Tasks appear as a checklist that mechanics can work through:
- Unchecked - Task not yet started
- In Progress - Work underway
- Completed - Task finished (checked)
Completing Tasks
Mechanics mark tasks complete as they work:
- Open the work order (web or mobile app)
- Go to the Tasks section
- Check off each task as it's completed
- Add notes if needed
Task Templates
For common procedures, use task templates:
- PM service tasks are often pre-populated from PM plans
- Standard repairs can have default task lists
- Saves time and ensures consistency
Tips
- Keep task names short but descriptive
- Add detailed instructions in the description field
- Group related tasks together
- Use tasks to capture the scope of work before starting
- Review completed tasks to verify all work was done