Understanding Permissions and Roles

CLUE uses role-based permissions to control what users can see and do. Understanding roles helps you work effectively and know when to request additional access.

Common User Roles

Operator

Field personnel who operate equipment:

• Complete daily inspections
• Log timecards
• View assigned equipment
• Report issues

Mechanic

Maintenance technicians:

• All Operator permissions
• View and update work orders
• Add parts and labor
• Complete assigned repairs

Dispatcher

Logistics and scheduling:

• Create and manage dispatches
• Process equipment requests
• View fleet locations
• Manage assignments

Equipment Manager

Fleet oversight:

• Full access to asset data
• Create work orders
• Manage PM schedules
• View reports

Admin

System administrators:

• Full system access
• User management
• Company settings
• All reports and data

Division-Based Access

In addition to roles, access can be limited by:

• Division - See only your division's data
• Region - Access limited to specific regions
• Project - View only assigned projects

Requesting Access

If you need additional permissions:

1. Identify what you need access to
2. Contact your manager or system admin
3. Explain why you need the access
4. Admin will adjust your permissions

Tips

• Only request permissions you actually need
• Report unauthorized access attempts
• Log out when using shared devices
• Contact admin if you can't access needed features