New at CLUE: New "Cancel Dispatch" Option Now Available

We’ve introduced a key update to streamline dispatch management: the ability to cancel dispatches unless they are marked as completed.

What’s New

• “Cancel Dispatch” Option: Available in the Dispatch > Dispatch Asset screen for users with the appropriate permissions. This option can only be used if the dispatch status is not marked as “Completed.”
• Email Notification: If the dispatch has a delivery scheduled, an email will notify the driver/vendor about the updated delivery schedule, including the name and company of the user who canceled the dispatch.
• Cancellation Action: When a dispatch is canceled, the delivery status will be updated to ‘CANCELLED’, and this change will be reflected in the PlannerAssetAssignment table.
• Tracking the Change: All cancellations are logged in the PlannerAssetAssignmentHistory table, providing complete traceability for all actions.

This update offers better control over dispatch management and ensures smooth communication and full traceability.

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