Frequently Asked Questions

Billing

How much does Clue cost?

Clue has customized pricing options that work for companies of all sizes.  To see our current pricing, please visit getclue.com/pricing.

Am I committed to long term contracts?

We have a flexible pricing scheme that you can easily modify month over month. However, you can commit to annual or bi-annual contracts to receive discounts.

How do I pay for Clue?

We accept credit cards, Google Pay, Apple Pay, Paypal and wire transfer.

What credit cards do you accept?

Visa, Mastercard, AMEX, Discover, Maestro and others upon request

Can you send an invoice so I can pay by check?

Yes, you will receive an invoice to pay by check.

What if I change the number of users or number of equipment?

If you adjust the number of users or equipment, your billing contract will be automatically updated, and we will bill your invoice each month with the charges.

What discounts do you offer?

We offer discounts for annual and bi-annual contracts as well as discounts for volume. Contact us at support@getclue.com for more information on our pricing discount options.

Getting started

What do you mean by connecting/tracking everything?

Clue has a tracking solution for vehicles, employees, and virtually any asset from hammers and toolboxes to trailers and compressors.  Clue connects everything by integrating vehicles, staff, and all of your assets in a single system so you can track all of your company’s most valuable resources in one place. No matter the asset brand, type, or year.

What is your AI-assisted operations monitoring?

Clue provides critical alerts about equipment performance, maintenance issues, and abnormal crew behavior.  Our artificial intelligence and machine learning system analyzes the data and compares it to a database of thousands of similar assets to provide insights about the performance of a single vehicle or an entire fleet.

Is this an app or a web based solution?

Both. Clue’s primary features are available via our mobile app and web to make it convenient and easy for your entire staff to use Clue every day.  

What languages do you support?

We currently support English and Spanish.  If you would like to request that we add another language, please contact us at support@getclue.com.

Telematics

How does telematics work?

Data collected by a telematics device, like the GPS location and fuel usage of a vehicle are gathered and sent to cloud servers where it can be viewed and analyzed.

What is geofencing?

Geofencing is a digital boundary that encircles an area in the real world. For construction companies, geofences can be used to define job sites, danger zones, or any other designated area.  When a person or any other asset enters or exits a geofence, you can receive automated alerts, so you always know if anything is entering or leaving a job site or other geofences zone without authorization.

How do you unify telematics of all OEMs?

Our integrated platform pulls telematics data through the API from multiple OEMs and unifies this data into a single interface.  Clue analyzes telematics data to provide insights about the usage or performance of vehicles from numerous manufacturers in one streamlined interface. We are integrating with more than 20 OEMs and 3rd party telematics systems, including CAT Visionlink, John Deere JD LInk, Komatsu Komtrax, Volvo Caretrak, DoosanConnect, Hyundai Himate, Hitachi, Terex, and many more upcoming.

Clue in action

Asset Inspection

Clue is a perfect solution for inspecting heavy construction equipment assets, from pre-check to post-check. DVIR made easy for construction equipment.

Time Tracking

Say goodbye to payroll errors with an accurate and easy-to-use timecard system (clock in/out) that provides managers with a complete overview of all employee work hours.

Daily Insights

Clue analyzes equipment performance and provides meaningful insights that the customers take action directly from them.

Overview

Clue is an All-in-One Platform to Maximize Asset Utilization and Minimize Downtime. Get a bird’s-eye view of your entire operation with updates on all fleet performance, maintenance, work orders, and asset allocation analysis - no matter the make, model, or year. We connect, standardize, and analyze your asset data to transform them into actionable insights.


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