What Does a Technician Do For Equipment Maintenance?


Oded Ran

Oded Ran, CEO and Co-Founder of Clue since 2019, expertly integrates AI and data tools to revolutionize construction equipment management and maintenance, positioning Clue as a premier software choice in the construction industry.

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With the rise of construction projects, the need for construction work employees is also rising. It is estimated that there are about 42,300 openings for equipment maintenance technicians each year for the next decade.

Equipment maintenance technicians are professionals who repair and maintain machinery by pinpointing issues, intercepting equipment failures, and proposing new plans to prevent any future accidents.

He/she performs routine maintenance of equipment by keeping checks around the clock and offering proactive inspections or on-the-spot repairments. 

Equipment maintenance technicians are a crucial part of any construction site/factory or place where heavy machinery is used. Let’s elaborate on their duties and responsibilities.

What does an equipment maintenance technician do?

They are professionals who repair and maintain machinery, equipment, tools, and facilities. They mainly diagnose issues that arise with the equipment, perform repairs and preventative maintenance, and are responsible for the repair and upkeep of these tools/hardware.

Being an equipment maintenance technician is not an easy job, it requires a lot of experience, knowledge, and the ability to extract the root cause of any issue and execute it in a professional and timely manner.

What are the responsibilities of an equipment maintenance technician?

An equipment maintenance technician has a lot of responsibilities related to different factors and fields of expertise.

14% of them are proficient in equipment maintenance, 8% in preventive maintenance, and 4% in production equipment. 

However, here is an overview of what every technician is responsible for.

  1. Equipment Maintenance and Operation
  • Make sure all tools and equipment are in a clean, safe and working order.
  • Keep track of equipment that needs repairing or is undergoing the process.
  • Be aware of the incoming and outgoing rental equipment.
  • Maintain track records on the tracking software app.
  • Maintain preventive checks and perform necessary diagnostic tests.
  1. Customer Service and Communication
  • Deal with incoming work requests and schedule them accordingly.
  • Communicate with contracts effectively to gain more insight related to the site.
  • Organize and plan preventive maintenance and repairs following priority.
  • Manage data on the interface by logging in the work routine to communicate with other employees and owners proactively.
  1. Teamwork and Leadership
  • Pay attention to the pass-down issues by other technicians and highlight them effectively.
  • Team up with technicians from other departments to accomplish tasks smoothly. 
  1. Quality Control and Analysis
  • Provide quality control checks and provide assurance to the employer.
  • Identify, repair, and draft all the necessary points on the tracking monitor for reports and articles.
  1. Safety and Compliance
  • Make sure all safety protocols are being followed in compliance with the rules and regulations.

What skills are required to become an equipment maintenance technician?

Hard Skills

They usually qualify as quantifiable technical knowledge that is crucial in addressing issues and fixing them.

  • Knowledge about general procedures and repair tasks.
  • Technical knowledge of upkeeping machinery and their operations.
  • Be aware of what the mechanical and electrical principles comprise.
  • Work in accordance with OSHA safety protocols and other regulations.

Soft Skills

These are related to the way a technician adheres to the situation ,builds a positive relationship with their team members, and maintains a positive attitude.

  • Problem-solving, team-working/building, and communication skills are a must.
  • The ability to pinpoint root causes and comprehend issues beforehand.
  • Organizing skills lead to more structured planning.
  • Ability to work under pressure and patiently.

The code of conduct for an equipment maintenance technician.

Step 1. Equip all the safety gear.

According to OSHA, there were 5,486 fatal work injuries in the year 2022 making it even more necessary to follow safety protocols.

An equipment maintenance technician is often times working in hazardous environments, thus they must wear a sanitized full-body gown, gloves, safety glasses, and special footwear before heading to their departments.

Step 2. Discuss the pass-down issues and prioritize the issues for the day.

The technicians who were responsible for installing, setting up, and maintaining heavy machinery and equipment before your shift will be waiting to pass down necessary information and essential details about the ongoing work to keep them updated. This step is crucial before beginning the shift.

Step 3. Troubleshoot the problems with the equipment.

Whenever a machine breaks down or needs repair, the maintenance technician is notified via a phone call. The technician must identify and get to the cause of the problem while providing preventative maintenance.

Step 4. Check in all the necessary data.

You need to provide reports, data and analysis to your team of fellow technicians , engineers and operators working on-site so they can access it anytime through the tracker management software app and always be prepared for the upcoming task.

Step 5. Participate in the emergency response team issues.

As a part of a technician's job, training is provided during the initial days of joining about how to respond to gas leaks, emergencies and alarms. Thus, if the technician is nearest to the emergency spot, he/she must take action accordingly.

Step 6. Pass down the remaining issues to the next shift worker.

When the shift ends, it is compulsory for the employee to pass down all necessary information and data to the next worker in the shift. This ensures time-saving and smooth processes.

How much does an equipment maintenance technician earn?

The average salary of an equipment maintenance technician would be $57,653 per year. They can also make an extra $7,500 by working overtime.

However, an entry-level technician can make somewhere between $29,000 to $41,004 per year for a $19.71 hourly rate.

They also get to enjoy paid time off, various insurances that include; dental insurance, health insurance, vision insurance, disability insurance, and life insurance. They also get parental leave and access to an employee assistance program.

What should be the qualifications of an equipment maintenance technician?

A high school diploma is a must but there are certain certification and requirements/experience quota that needs to be filled for various jobs.

39% of equipment technicians hold an associates degree while 29% have a bachelor's degree and 20% come with a high school diploma.

Even though working on less complicated equipment can easily be learnt through a year of training, completing a major in electrical engineering, business or automotive technology can lead to a better-paying job.

Some certifications provide proof of competency to employers and the best ones are EPA Amusement Operators Safety Certification (EPA), Master Certified Electronics Technician (CETma), and OSHA Safety Certificate. Other certifications that hold great value are.

Certification Organization
Certified Biomedical Equipment Technician (CBET) AAMI
Computer Service Technician (CST) ETA
Certified Pharmacy Technician (CPhT) PTCB
Industrial Electronics (IND) ETA
First Aid, CPR and AED Instructor NSC
Mobile Communications and Electronics Installer ETA
Certified Registered Central Service Technician (CRSCT) IAHCSMM
Forklift Safety and Inspector CIC
Certified Phlebotomy Technician (CPT) NHA

Equip your technician with Clue!

Clue is the tracking software you need for your construction site allowing you and your equipment maintenance technician to record, analyze, and maintain data all under one glass pane.

Clue allows your team to be on the same page regarding maintenance issues, repairs, on loading/offloading of equipment, check-ins/checkouts, and upcoming schedules/routines of employees.

With this software, you can turn the tables around by providing a proactive approach to preventative maintenance. This app links all your equipment and tools through a QR code, barcode, and GPS trackers to keep you and your technicians updated on the health/working hours and issues arising in the machinery/equipment. 

Your technicians can get ahead of time and prevent downtime by addressing repair issues through the notifications provided by the app. They can also keep track of inventory to make sure all tools are present to keep the equipment up and running.

Furthermore, it has a checklist feature and calendar which can aid your workers in clocking in their entry/exits and booking equipment according to the availability of tools eliminating any mix-ups.

Hire a maintenance technician today!

Reduce downtime costs and keep safety protocols intact by hiring a maintenance technician. You will be able to save a lot of money due to the increased longevity of your machinery and complete projects on time. 

An equipment maintenance technician is a crucial part of a working team who is well-versed in locating deep-rooted issues, providing feedback, and acting on time to eradicate any future problems.


What industries or types of equipment do equipment maintenance technicians typically work with?

Usually, manufacturing, construction, healthcare, transportation, and agriculture industries need an equipment maintenance technician to assist with heavy machinery, vehicles, medical devices, and production lines.

What safety precautions should equipment maintenance technicians follow?

An equipment maintenance technician is required to be fully suited in a PPE suit (personal protective equipment) , follow entry/exit procedures, and be trained to participate in cases of emergencies, leaks or hazards.

How do equipment maintenance technicians handle emergencies or urgent repair situations?

They are fully trained to handle such situations. Usually, they address the issue, provide necessary fixes to eliminate any factors of danger ( for the time being), and collaborate with experts on what steps should be taken.

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